Membership Services Representative — North

Job overview

The Membership Services Representative — North role is onsite in Spokane, WA, and pays $17.13 per hour. The YMCA of the Inland Northwest is a nonprofit focused on youth development, healthy living, and social responsibility. The representative supports member satisfaction and retention by providing courteous, accurate service. The role processes memberships and program registrations, welcomes visitors, handles inquiries and transactions, gives facility tours, and supports YMCA fundraising activities.

What you'll do

• Process membership enrollment and program registrations
• greet and direct visitors
• handle member inquiries and complaints in person and by phone
• accept and reconcile cash transactions
• provide facility tours
• build positive relationships
• follow safety and child-abuse prevention policies and document incidents
• participate in fundraising campaigns and projects.

What we're looking for

Skills & competencies

spokane wa

ymca of the inland northwest

membership services

customer service

membership enrollment

program registration

cash handling

facility tours

member relations

fundraising

$17.13/hr

free ymca membership

paid sick time

Work arrangement

• Weekend coverage required

Benefits & perks

• Free individual YMCA membership for employees working under 19 hours per week, program discounts, paid sick time, flexible schedules, and retirement plan eligibility after two years subject to stated hours requirements.

Why this role

The posting requires a high school diploma or GED and one to two years of public-facing and cash-handling experience. Benefits include a free individual YMCA membership for employees working under 19 hours per week and paid sick time accrual.

About the employer

YMCA of The Inland Northwest is hiring for this role. Industry: Civic and Social Organizations. Sector: 81.