Area Service Manager – Battery Energy Storage Systems

Job overview

The Area Service Manager role is remote and must be located in Central California to support Central and Northern California; the listed location is Westborough, MA. The salary range is $108,000–$150,000 per year. LG Energy Solution Vertech provides grid-scale integrated energy storage systems and uses its AEROS energy operating system to help customers optimize system performance. The manager owns regional service performance across a portfolio of battery energy storage system sites. The role leads distributed site teams, manages customer escalations, and drives consistent service execution, safety, reliability, and continuous improvement across the assigned region.

What you'll do

• Own area-level service KPIs, including availability, preventive maintenance compliance, response time, safety, quality, and cost efficiency
• monitor site performance and develop recovery plans
• lead site-based technicians, engineers, and site leads
• optimize staffing and workload
• standardize service procedures and oversee maintenance and safety compliance
• manage customer relationships and performance reviews
• coordinate with internal teams and vendors
• manage contractual and warranty obligations
• lead escalations and risk resolution
• drive lessons learned and service improvements using monitoring and analytics tools.

What we're looking for

Skills & competencies

area service manager

battery energy storage systems

regional service operations

remote

central california

northern california

lg energy solution vertech

$108,000–$150,000 per year

up to 30% travel

technical team leadership

service kpis

energy storage

Work arrangement

• Weekend coverage required

Benefits & perks

• 100% employer-paid medical, dental, vision, life, and disability insurance
• comprehensive benefits package.

Why this role

Remote role requiring residence in Central California; supports Central and Northern California; travel up to 30%; requires a bachelor’s degree in engineering or equivalent experience, five or more years managing technical teams, and 5–8+ years in renewable energy, power systems, or BESS operations.

About the employer

LG Energy Solution Michigan, Inc. is hiring for this role. Industry: Other Scientific and Technical Consulting Services. Sector: 54.