Front Desk Agent and Treat Shop Associate

Job overview

The Front Desk Agent and Treat Shop Associate role is onsite in New Buffalo, MI. Compensation is not specified. The position supports hotel guest services and Treat Shop operations. As a first point of contact for guests, the role helps deliver a welcoming stay while supporting daily hotel operations. It handles guest transactions and requests, maintains the market area, and coordinates with hotel departments to address needs and keep operations running smoothly.

What you'll do

• Greet guests and anticipate their needs
• manage check-in and check-out, reconcile accounts, and handle cash or card transactions
• promote the loyalty program
• staff and maintain the market area
• record guest requests and communicate issues
• conduct property walk-arounds and report safety or security concerns
• assist with maintenance requests
• complete required training and certifications
• maintain clean and organized work areas
• support communication between hotel departments.

What we're looking for

Skills & competencies

front desk agent

treat shop associate

ahm & 6pm applicant tracking

new buffalo mi

hotel guest services

check-in and check-out

guest relations

cash transactions

market operations

evening availability

weekend availability

holiday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting mentions competitive pay, flexible schedules, and opportunities to grow in hospitality.

Why this role

The posting calls for flexible availability, including evenings, weekends, and holidays, and includes CPR and TIPS certification among required training and compliance tasks.

About the employer

AHM & 6PM Applicant Tracking is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.