Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member works onsite in Allen, TX. The stated salary range is $40,000–$60,000 per year. Daniel Borden’s State Farm agency describes a focus on customer experience, team growth, and community support. This role helps the agency build customer relationships by responding to inquiries, maintaining accurate records, supporting retention, and coordinating with colleagues. Its purpose is to resolve customer needs and contribute to customer satisfaction and agency growth.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

state farm agent

allen tx

customer relations

customer service

customer records

customer retention

insurance agency

full-time

salary $40k–$60k

paid time off

health insurance

401(k)

dental insurance

vision insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance bonus, flexible schedule, advancement opportunities, paid time off, training and development, 401(k), dental, health, and vision insurance.

Why this role

The agency describes a friendly, competitive, accountability-driven culture with training and development opportunities.

About the employer

Daniel Borden - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.