Hotel General Manager

Job overview

The Hotel General Manager role is onsite in West Des Moines, IA. Compensation is not specified; the posting mentions competitive salary and quarterly and annual bonus potential. Arbor Lodging manages hotels across the United States, Mexico, and the Caribbean and works with major hotel brands. The general manager leads hotel operations, staff, and guest satisfaction while overseeing departments and financial performance. The role coordinates property-wide service, compliance, safety, training, and operational improvements to support guest experience and business results.

What you'll do

• Oversee front office, sales, housekeeping, human resources, food and beverage, maintenance, and accounting
• model service-oriented interactions
• maintain communication among hotel leaders and staff
• manage financials, profit and loss, and payroll
• ensure licensing and permit compliance
• maintain property security and safety systems
• lead staff training and development
• delegate and follow up on tasks
• address guest and staff concerns
• analyze information to support business decisions and profitability.

What we're looking for

Skills & competencies

hotel general manager

west des moines ia

arbor lodging

hotel operations

guest satisfaction

staff leadership

financial management

profit and loss

payroll

hotel departments

bonus potential

401(k) match

medical dental vision

wellness benefits

Work arrangement

• Weekend coverage required

Benefits & perks

• Quarterly and annual bonus potential
• annual review with increase potential
• 401(k) with company match
• medical, dental, and vision insurance and wellness benefits for eligible employees.

Why this role

The posting requires five or more years in progressive hotel roles and previous assistant general manager experience. It lists quarterly and annual bonus potential, annual review with increase potential, and a company-matched 401(k).

About the employer

Arbor Lodging is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.