Automotive Service Advisor — South Austin

Job overview

The Automotive Service Advisor role is onsite in Austin, TX, with compensation described as a competitive pay plan; no numeric range is specified. The advisor is the primary point of contact between customers and the service department at Group 1 Automotive dealerships in South Austin.

What you'll do

• Greet customers
• document vehicle service needs
• recommend maintenance and repairs based on manufacturer guidelines and inspections
• explain recommendations, costs, and timelines
• coordinate with technicians
• keep customers informed
• review completed work
• and build customer relationships while working toward satisfaction and sales goals.

What we're looking for

Skills & competencies

automotive service advisor

customer service

vehicle maintenance

repair recommendations

dealership

technician coordination

austin tx

group 1 automotive

medical insurance

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• life and disability insurance
• 401(k) with company match
• paid time off
• employee vehicle purchase program
• and employee stock purchase plan.

Why this role

Previous automotive service advisor experience is required, and dealership experience is strongly preferred. A high school diploma or equivalent and a valid driver’s license with an acceptable driving record are required.

About the employer

Group 1 Automotive, Inc. is hiring for this role. Industry: New Car Dealers. Sector: 44.