Experienced Dealer Service Advisor

Job overview

The Experienced Dealer Service Advisor role is onsite in Phoenix, AZ; compensation is not specified. Bell Ford is seeking an experienced advisor to serve its service customers. The advisor is the primary contact for walk-in and scheduled service customers, helping identify appropriate service solutions and coordinating repairs with technicians. The role supports a professional customer experience through clear updates, accurate estimates, and complete service records.

What you'll do

• Serve as the point of contact for service customers
• listen to concerns and recommend service solutions
• provide repair estimates and obtain authorization
• coordinate repair workflow and timelines with technicians
• update customers on service status
• maintain accurate records
• stay informed about promotions and service packages
• and maintain a clean, customer-ready workspace.

What we're looking for

Skills & competencies

experienced dealer service advisor

phoenix az

bell ford

automotive service

customer communication

repair estimates

technician coordination

service documentation

3+ years’ experience

reynolds & reynolds

401(k) match

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Career advancement opportunities, medical, dental, and vision insurance, life insurance, disability coverage, 401(k) with company match, employee discounts, and wellness programs.

Why this role

Requires at least three years of dealer service advisor experience. The stated schedule is Monday–Friday, 7:00 AM–6:00 PM, and Saturday, 7:00 AM–3:00 PM.

About the employer

Bell Ford is hiring for this role. Industry: New Car Dealers. Sector: 44.