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Financial Customer Associate - Bilingual

Fidelity Investments · Omaha, NE · Customer Service

Employment type

Full-time

Work setting

On-site

Location

Omaha, NE

Schedule

Day shift

Posted

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Job overview

The Financial Customer Associate - Bilingual is an onsite role based in Omaha, NE. Compensation is not specified. This role supports the customer service department at Fidelity Investments. The role exists to help customers feel confident and make informed financial decisions. The associate contributes to the team by answering questions about 401(k) accounts, providing education, and assisting with account maintenance, ultimately helping customers achieve their financial dreams.

What you'll do

  • Answer customer inquiries regarding 401(k) balances and account maintenance.
  • Provide education and resources to customers.
  • Participate in a 14-week training cohort.
  • Develop skills in financial services and customer support.
  • Collaborate with team members on activities and coaching.

What we're looking for

Skills & competencies
full-time
day shift
omaha ne
financial customer associate
bilingual
customer service
onsite
401k
finance
career growth
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Comprehensive benefit programs including health, wellness, and retirement resources.

Why this role

Bilingual, Onsite in Omaha, Career development program

About the employer

Fidelity Investments is hiring for this role. Industry: Financial Transactions Processing, Reserve, and Clearinghouse Activities. Sector: 52.

Additional details

Industry sector
52
Industry
Financial Transactions Processing, Reserve, and Clearinghouse Activities
Occupation code
43-4051.00
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