Director, Corporate HR

Job overview

The Director, Corporate HR is an onsite position based in Madison, TN. Compensation is not specified for this role, which serves as a strategic business partner and trusted advisor to senior leaders. This role exists to lead Human Resources operations and service delivery for SERVPRO corporate operations. The Director provides practical guidance, thought leadership, and scalable HR solutions that support business priorities, employee experience, and organizational effectiveness.

What you'll do

• Partner with HR centers of expertise and cross-functional teams to support talent management, performance management, workforce planning, onboarding, communications, and change initiatives.
• Serve as a strategic business partner to senior leaders.
• Lead HR operations and service delivery for SERVPRO corporate operations.
• Provide guidance to SERVPRO business leaders regarding franchise relationship considerations.
• Oversee employee relations processes for SERVPRO corporate operations, including workplace investigations, conflict resolution, performance concerns, corrective action, policy interpretation, and related documentation.
• Ensure HR policies, procedures, practices, and documentation comply with applicable federal, state, and local employment laws.
• Lead and maintain job architecture practices.
• Provide oversight and guidance for organizational design.
• Improve and standardize HR processes, workflows, forms, templates, and tools.
• Use HR metrics, trends, and data to identify issues and recommend improvements.

What we're looking for

Skills & competencies

full-time

day shift

madison tn

servpro

corporate hr

hr operations

employee relations

leadership

onsite

strategic partner

Work arrangement

• Weekend coverage required

Benefits & perks

• Excellent health benefits plan (medical, vision, dental), 401(k) with company match, company profit sharing plan, generous paid time-off and paid holidays, paid parental leave, 2 free on-site fitness rooms, Employee Assistance Program, Employee Resource Groups, personal and professional development program.

About the employer

Servpro Industries, LLC is hiring for this role. Industry: Corporate, Subsidiary, and Regional Managing Offices. Sector: 55.