Customer Service Representative, 3rd Shift

Job overview

The Customer Service Representative, 3rd Shift role is based in Warrendale, PA, with a hybrid schedule available after six months; compensation is not specified. The role responds to alarm events and calls for Vector Security customers.

What you'll do

• Receive alarm calls involving life safety, property, and environmental signals
• answer incoming calls
• document actions in operating software
• request public safety agency response
• and make outbound calls to account contacts. Complete other shift duties assigned by the customer service supervisor or assistant supervisor.

What we're looking for

Skills & competencies

customer service representative

3rd shift

alarm monitoring

central station operator

life safety

emergency response

warrendale pa

vector security

hybrid after 6 months

$1,000 sign-on bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage, HSA/FSA programs, company-paid life and AD&D insurance, disability coverage, voluntary benefits, 401(k), company and floating holidays, paid time off, tuition reimbursement, and employee assistance program.

Why this role

Schedule is Wednesday through Sunday, 11:00 p.m. to 7:00 a.m.; five weeks of training are provided. The listing advertises a $1,000 sign-on bonus, paid in two installments.

About the employer

Vector Security, Inc. is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.