Customer Service Representative, Yankton

Job overview

The Customer Service Representative role is onsite in Yankton, South Dakota; compensation is not specified. CorTrust Bank's mission is to deliver high-quality customer service that meets the financial needs of its community, businesses, and residents. The representative supports customers and front-line bank operations by answering inquiries, processing teller transactions, opening deposit accounts, and completing administrative work. Accurate cash handling, customer privacy, and compliance with bank policies and regulations are central to the role.

What you'll do

• Communicate professionally with customers and colleagues
• respond to inquiries and direct calls
• identify customer needs and make referrals
• process teller transactions and cash or check deposits
• open personal deposit accounts
• balance drawers and ATMs and monitor cash levels
• maintain customer records and confidentiality
• complete reports, proof work, and general ledger maintenance and reconciliation.

What we're looking for

Skills & competencies

customer service representative

banking

teller transactions

cash handling

deposit accounts

customer support

yankton sd

cortrust bank

full-time position

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with employer match
• Employee Stock Ownership Plan
• insurance coverage options
• paid time off
• service awards
• community service opportunities
• Employee Assistance Program
• stable work environment.

Why this role

The posting describes a full-time position and lists knowledge of federal banking regulations as a plus, not a requirement.

About the employer

CorTrust Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.