Retail Customer Service Lead
Employment type
Contract
Work setting
On-site
Location
Phoenix, AZ
Schedule
Day shift
Posted
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Job overview
The Retail Customer Service Lead is an onsite role based in Phoenix, AZ. This position supports PetSmart in providing exceptional service to pet parents and maintaining store standards. The role exists to drive pet parent experience strategies and support the store leadership team. It involves guiding associates and ensuring a positive shopping experience.
What you'll do
- Provide pet parent service and resolve concerns.
- Support store events and marketing.
- Operate POS systems and handle cash.
- Maintain store cleanliness and safety standards.
What we're looking for
- Skills & competencies
- contractday shiftphoenix azarizonaretailcustomer servicekey holderleadershippet caremerchandisingweekly payassociate discounts
- Work arrangement
- Weekend coverage required
Benefits & perks
- Weekly pay, health and wellness benefits, 401k with match, paid time off, associate discounts, and tuition assistance.
Why this role
Acts as a key holder and leader on duty when other managers are absent.
About the employer
PetSmart is hiring for this role. Industry: Pet and Pet Supplies Retailers. Sector: 45.
Additional details
- Industry sector
- 45
- Industry
- Pet and Pet Supplies Retailers
- Occupation code
- 41-1011.00
You'll be redirected to the employer's application page.
Listing ID: 801ceeeb-b3ef-4ba4-a42e-2c1455dcc3ca