Front Office Supervisor

Job overview

The Front Office Supervisor role is onsite in Anchorage, AK. Compensation is not specified. The supervisor supports the Courtyard Anchorage Airport’s daily Front Office operation and provides leadership to Front Desk associates.

What you'll do

• Supervise assigned shifts and support Front Desk associates
• work at the Front Desk
• greet guests and complete check-in and check-out
• verify reservations and payment details
• assist with guest questions and concerns
• monitor arrivals, departures, occupancy, and room availability
• follow cash-handling and guest privacy procedures
• maintain records and a clean Front Desk
• train and coach associates
• delegate shift tasks
• coordinate with Housekeeping and Engineering
• serve as Manager on Duty when assigned. The hotel operates seven days a week, 24 hours a day, and schedules may include mornings, evenings, overnight shifts, weekends, and holidays.

What we're looking for

Skills & competencies

front office supervisor

anchorage ak

courtyard anchorage airport

hotel operations

front desk

guest check-in and check-out

shift supervision

guest service

team training

reservations

flexible shifts

weekend and holiday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible team members may receive medical, dental, and vision insurance
• PTO
• 401(k) match
• company-paid life insurance
• hotel room discounts
• career growth and development programs.

Why this role

Eligible team members may receive medical, dental, and vision insurance, PTO, 401(k) match, company-paid life insurance, hotel room discounts, and development opportunities.

About the employer

Courtyard Anchorage Airport is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.