Repair Shop Administrator – Instrument Repairs

Job overview

The Repair Shop Administrator – Instrument Repairs role is onsite in Coralville, IA. Compensation is not specified in the listing. The position provides administrative support to West Music’s Des Moines instrument repair teams and supports its mission to encourage people of all ages and abilities to play. The administrator coordinates repair work between customers and technicians, keeping paperwork, estimates, approvals, payments, invoices, and instrument pickups moving while responding to customer and school inquiries.

What you'll do

• Provide administrative support to the repair team, including data entry, merchandise preparation, invoices, and communications with schools and customers
• complete repair paperwork and records
• provide estimates and obtain approvals and payments
• coordinate instrument pickup
• answer repair-shop questions
• process invoices
• provide receptionist backup as needed
• assist other departments with projects as time allows.

What we're looking for

Skills & competencies

repair shop administrator

instrument repairs

administrative support

customer communication

repair estimates

invoices

payment processing

school customers

coralville ia

west music

full-time

Work arrangement

• Weekend coverage required

Why this role

Supports instrument repair teams serving schools and customers; prior office, administrative, or customer work is desired.

About the employer

WEST MUSIC COMPANY is hiring for this role. Industry: Electronics and Appliance Retailers. Sector: 44.