Customer Service Agent, Aviation

Job overview

The Customer Service Agent, Aviation role is onsite in Hawthorne, CA, with stated pay of $20 per hour. Advanced Air is an aviation company providing scheduled and on-demand air service, aircraft management, and charter operations. The agent supports passengers and prospective customers by handling inquiries, reservations, ticketing, check-in, baggage, and problem resolution. The role also coordinates airport services and transportation to support passenger operations.

What you'll do

• Handle customer inquiries, reservations, ticketing, passenger and baggage check-in, and problem resolution
• answer and direct calls
• operate office and airport equipment
• maintain customer-service records
• coordinate fuel logs and invoices
• arrange customer services
• inspect facilities
• transport passengers or pilots to requested locations.

What we're looking for

Skills & competencies

customer service agent

aviation

passenger services

reservations

ticketing

airport operations

full-time

hawthorne ca

advanced air

$20 per hour

flexible hours

driver’s license required

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with dollar-for-dollar employer match up to 4%
• PTO and sick time
• company-paid medical, dental, vision, and $15,000 life insurance for full-time employees
• flight and travel benefits.

Why this role

The role requires flexible hours, including evenings, weekends, holidays, and overtime as needed; a valid California driver’s license and clean driving record are required.

About the employer

ADVANCED AIR, LLC is hiring for this role. Industry: Nonscheduled Chartered Passenger Air Transportation. Sector: 48.