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Enterprise Applications Support Technician

DMD Systems Recovery LLC · Tempe, AZ · Technology

Compensation

From $65k /yr

Employment type

Full-time

Work setting

On-site

Location

Tempe, AZ

Schedule

Day shift

Posted

Travel

Required

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Job overview

The Enterprise Applications Support Technician role is onsite in Tempe, AZ, with annual pay of $65,000. DMD Systems Recovery works to securely erase data and extend the life of technology through reuse, refurbishment, and responsible recycling. The role supports day-to-day use and improvement of enterprise applications, especially Microsoft Dynamics, helping users resolve common issues and adopt system changes. It contributes to reliable business operations through user support, testing, documentation, onboarding, and coordination with technical resources.

What you'll do

  • Support enterprise application users and triage issues
  • assist operations teams with application requests
  • build knowledge of Dynamics applications and workflows
  • test features, enhancements, and fixes
  • prepare release notes, job aids, and onboarding materials
  • track issues and feedback
  • coordinate complex troubleshooting with technical resources
  • assist with data review and access validation
  • process asset releases by verifying authorization and eligibility, updating records, and coordinating approval.

What we're looking for

Skills & competencies
enterprise applications support technician
technology
tempe az
dmd systems recovery
microsoft dynamics
enterprise applications
user support
application testing
documentation
onboarding
up to 20% travel
$65,000/year
Work arrangement
  • Weekend coverage required

Why this role

Up to 20% travel; role supports sustainable IT asset reuse, refurbishment, and recycling.

About the employer

DMD Systems Recovery LLC is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.

Additional details

Industry sector
51
Industry
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
Occupation code
15-1232.00
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