Technical Customer Service Representative
Compensation
$39k – $45k /yr
Employment type
Full-time
Work setting
On-site
Location
Rowlett, TX
Schedule
Day shift
Posted
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Job overview
The Technical Customer Service Representative role is onsite in Rowlett, TX, with compensation of $39,000–$45,000 per year. Austin Hardware & Supply distributes 11,000 parts through 11 locations and emphasizes solving customer problems. This role supports customers by addressing technical questions with care and urgency, using product knowledge and attention to detail to help resolve issues and maintain effective service.
What you'll do
- Provide customer service by phone
- use written and verbal communication to address customer needs
- apply Microsoft Office skills, especially Excel, and attend to details while following policies, rules, and regulations.
What we're looking for
- Skills & competencies
- customer servicetechnical supportcustomer service representativemicrosoft officeexcelphone supportproblem solvingfull-timerowlett txaustin hardware & supplydegree preferredno degree required
- Work arrangement
- Weekend coverage required
About the employer
Austin Hardware & Supply Company is hiring for this role. Industry: Motor Vehicle Supplies and New Parts Merchant Wholesalers. Sector: 42.
Additional details
- Industry sector
- 42
- Industry
- Motor Vehicle Supplies and New Parts Merchant Wholesalers
- Occupation code
- 43-4051.00
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Listing ID: 7fb8f1f8-085f-4441-8ca7-8fa6fd51bed2