Automotive Service Writer

Job overview

The Automotive Service Writer role is onsite in Warner Robins, GA. The posting describes an average local hourly range of $12–$18, commensurate with experience and qualifications. Auto Service Experts is a local repair shop providing vehicle maintenance and repair services. The service writer is the primary customer contact and liaison between customers and technicians. The role documents vehicle concerns, explains recommended work, coordinates appointments and repairs, and keeps customers informed to support a clear and satisfactory repair experience.

What you'll do

• Greet customers and handle phone inquiries
• document vehicle symptoms on repair orders
• explain recommended services, repair processes, costs, and timelines
• prepare parts and labor estimates, obtain approvals, and process payments
• schedule appointments
• monitor work and update customers about changes or delays
• coordinate with technicians
• address complaints
• maintain customer and vehicle records.

What we're looking for

Skills & competencies

automotive service writer

auto service experts

warner robins ga

customer service

repair orders

service estimates

appointment scheduling

automotive repair

$12–$18/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off or vacation
• retirement plan options
• employee discounts
• ongoing training and professional development.

Why this role

Automotive customer service, sales, or service advisor/writer experience is required.

About the employer

ASX Auto Repair is hiring for this role. Industry: General Automotive Repair. Sector: 81.