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Housing Choice Voucher Manager

Housing Opportunity Com · Silver Spring, MD · Customer Service Center / Housing Choice Voucher Programs

Employment type

Full-time

Work setting

On-site

Location

Silver Spring, MD

Schedule

Day shift

Posted

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Job overview

The Housing Choice Voucher Manager role is onsite in Silver Spring, MD. Compensation is not specified. The Housing Opportunities Commission of Montgomery County works to address the county’s need for affordable housing. This manager oversees the Customer Service Center’s staff, service delivery, quality assurance, and compliance activities. The role supports effective administration of housing voucher programs and responsive service to clients, landlords, staff, and the community.

What you'll do

  • Oversee center personnel and staff development
  • improve customer service
  • evaluate center effectiveness and recommend policies and procedures
  • manage quality assurance and compliance oversight
  • monitor placement and recertification processes
  • coordinate and supervise staff
  • provide monthly activity and financial statistics
  • represent the center to community groups and agencies.

What we're looking for

Skills & competencies
housing choice voucher manager
silver spring md
housing opportunity com
housing choice voucher programs
affordable housing
customer service center
staff supervision
quality assurance
compliance oversight
policy and procedures
client services
Work arrangement
  • Weekend coverage required

About the employer

Housing Opportunity Com is hiring for this role. Industry: Administration of Housing Programs. Sector: 92.

Additional details

Industry sector
92
Industry
Administration of Housing Programs
Occupation code
11-9151.00
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