Front Desk Agent — AM Shift

Job overview

The Front Desk Agent — AM Shift role is onsite in Minneapolis, MN, part-time, with an AM shift. Pay is $19.00 per hour. CSM Lodging Services operates in hospitality, where this role supports guest service at the hotel. The agent manages front desk transactions and guest requests to provide a friendly, timely experience while following hotel quality standards. The role also supports room revenue through reservations, room availability monitoring, and appropriate upselling.

What you'll do

• Anticipate and respond to guest needs
• process check-ins and check-outs, payments, billing adjustments, reservations, and special requests
• share information about the hotel and local attractions
• follow guest service recovery procedures
• use selling techniques and upsell rooms and amenities
• monitor room availability and booking policies
• handle cash and financial transactions
• attend required meetings
• maintain a clean and safe work area and follow emergency procedures.

What we're looking for

Skills & competencies

front desk agent

am shift

minneapolis mn

csm lodging services

part-time

guest services

hotel operations

check-in

check-out

reservations

upselling

$19/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits for regular full-time employees include medical, dental, and vision insurance, life and disability coverage, 401(k) with company match, tuition reimbursement, voluntary benefits, time off, scholarship program, and hotel discounts.
• Part-time benefit details are available by contacting the employer.

Why this role

Requires at least one year of guest service experience, preferably in hospitality, and a high school diploma or GED. Occasional lifting, pushing, and pulling up to 75 pounds is required.

About the employer

CSM Lodging Services Incorporated is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.