Experience Guide/Spa Receptionist

Job overview

The Experience Guide/Spa Receptionist role is onsite in Boulder, CO, with pay of $17–$18 per hour. The part-time position supports guest service and daily operations at The NOW Massage Boulder, whose stated goal is to offer customizable massage services. The guide welcomes guests, manages appointments and payments, and promotes enhancements, memberships, gift cards, and retail offerings. The role helps create a smooth guest experience while maintaining the reception and guest areas and supporting boutique operations.

What you'll do

• Greet and check in guests
• educate guests about services, memberships, and retail offerings and support related sales
• book, edit, and cancel massage appointments
• open and close the boutique according to procedures
• resolve guest issues
• maintain guest areas
• collaborate with the leadership team and contribute to a positive workplace.

What we're looking for

Skills & competencies

spa receptionist

experience guide

guest services

appointment booking

massage services

membership sales

retail sales

boulder co

the now massage

part-time

$17–$18/hour

six-hour shifts

evenings

weekends and holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Sick leave, 401(k), performance-based bonuses, employee discounts, free food and snacks, free uniforms, advancement opportunities, training and development, wellness resources, complimentary and discounted treatments, and a free RTD pass.

Why this role

Typical shifts are six hours; the schedule may include evenings, weekends, and holidays.

About the employer

The NOW Boulder is hiring for this role. Industry: Other Personal Care Services. Sector: 81.