Implementation Specialist

Job overview

The Implementation Specialist role is onsite in Brecksville, OH. Compensation is not specified. The role supports Ahola’s payroll, tax, and HR services and works with Sales, Training, and Operations teams. The specialist implements client products and services on Ahola’s HCM platform, ensuring accurate data conversion and timely project completion. The role also supports clients, monitors implementation progress, documents system issues, and contributes to process improvement.

What you'll do

• Implement new client products and services on the HCM platform
• load employee data using conversion programs or templates and verify totals
• support clients by phone or email
• provide implementation updates and maintain timelines
• document system issues
• conduct post-implementation satisfaction checks
• collaborate across departments
• stay current with payroll, timekeeping, benefits, and tax laws
• analyze processes and assist with best-practice procedures.

What we're looking for

Skills & competencies

implementation specialist

hcm platform

payroll

client implementation

data conversion

client support

project timelines

process improvement

brecksville oh

ahola

advanced excel

crm tools

medical dental vision

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid holidays, paid time off, accrued vacation, paid volunteer time, birthday paid time off, medical, dental and vision, company-paid life insurance and short-term disability, employee assistance plan, fitness reimbursement, 401(k) match, and professional development reimbursement.

Why this role

The posting requires an associate degree and relevant HCM, benefits, payroll, or timekeeping experience, including at least two years of payroll/HCM implementation experience; five years of experience may substitute for the degree.

About the employer

Ahola is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.