Retail Associate — Fashion Center at Pentagon City

Job overview

The Retail Associate role is onsite at Fashion Center at Pentagon City in Alexandria, VA. The hourly pay range is $16.89–$20.66. The Black Tux’s Retail team supports customers across its showrooms and Nordstrom locations, helping them find formalwear for important occasions. The associate guides customers through fitting appointments, styling, event coordination, and checkout. The role combines product knowledge and consultative sales to help customers coordinate individual and group looks and achieve a smooth showroom experience.

What you'll do

• Build rapport and understand customers’ formalwear needs and event vision
• use product knowledge and brand storytelling to guide styling and fit
• conduct fitting appointments and advise on fabrics, accessories, and event aesthetics
• support customers from look conception through checkout
• help customers use the online platform to set up events and coordinate group orders, exchanges, and adjustments
• adapt sales techniques to customer needs
• work toward individual and team sales goals
• maintain showroom presentation and organization
• collaborate with teammates and stay informed about products and styling trends.

What we're looking for

Skills & competencies

retail associate

fashion center at pentagon city

alexandria va

the black tux

formalwear

customer styling

fitting appointments

event coordination

consultative sales

part-time

weekend availability

$16.89–$20.66/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid company-recognized holidays, employee events, garment rental and purchase discounts, and annual compensation process.

Why this role

Part-time role; weekend availability required. Prior retail, customer service, or sales experience is a plus, while willingness to learn is emphasized.

About the employer

The Black Tux is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.