Store Supervisor

Job overview

The Store Supervisor role is onsite in Maryville, TN. Compensation is not specified. Jackson Hewitt’s mission is to guide clients through tax codes, rules, and processes with integrity, quality, and consistency. The supervisor supports management activities across assigned locations, including seasonal staffing, productivity, tax preparation work, and marketing. The role helps maintain service quality and office operations through staff oversight, scheduling, reporting, and tax-return administration.

What you'll do

• Supervise seasonal hourly staff
• communicate recruiting and hiring status to management
• support customer service and sales
• perform administrative functions
• develop and monitor schedules and hours
• monitor associate performance and correct issues
• review productivity and discount reports
• maintain tax-return filing systems
• print and distribute client refund checks
• follow up with clients whose returns are void or on hold.

What we're looking for

Skills & competencies

store supervisor

maryville tn

jackson hewitt

tax preparation

seasonal staff supervision

office administration

staff scheduling

customer service

productivity reports

tax returns

flexible schedule

employee discounts

training and development

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Opportunity for advancement
• training and development
• performance-based bonus
• competitive salary
• employee discounts
• flexible schedule.

Why this role

Supports multiple tax-preparation locations in an assigned district; prior tax preparation experience and a PTIN are preferred.

About the employer

Jackson Hewitt - 3313 is hiring for this role. Industry: Tax Preparation Services. Sector: 54.