Guest Service Representative

Job overview

The Guest Service Representative works onsite in Westwego, LA, for $12 per hour. Ultimate Swamp Adventures provides tours and seeks a customer-focused representative to support guest interactions. The representative welcomes guests, assists with tour reservations, answers calls, and responds to concerns. The role helps create a positive guest experience while maintaining accurate registration and payment records and following health and quality standards.

What you'll do

• Greet guests
• assist with tour reservations
• answer phone calls and take accurate messages
• anticipate guest needs and build rapport
• respond to concerns and escalate them to management when necessary
• maintain registration and payment records
• comply with health and quality standards.

What we're looking for

Skills & competencies

guest service representative

tour reservations

guest relations

phone calls

registration records

payment records

customer service

westwego la

ultimate swamp adventures

$12 per hour

flexible scheduling

employee discounts

training and development

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts
• training and development
• advancement opportunities
• flexible scheduling.

Why this role

The posting requires a high school diploma or GED and describes flexible scheduling, training, and advancement opportunities.

About the employer

Ultimate Swamp Adventures Inc is hiring for this role. Industry: Scenic and Sightseeing Transportation, Water. Sector: 48.