Medical Support Assistant / Medical Receptionist

Job overview

The Medical Support Assistant / Medical Receptionist role is onsite at the Clearlake VA Clinic in Clearlake, CA, with a stated pay range of $23.66–$29.08 per hour. The schedule is Monday–Friday, 8:00 AM–4:30 PM; weekend coverage may be required on a rotational basis. The role supports the clinic’s appointment scheduling, reception, and patient communications. The assistant coordinates appointments, handles front-desk and phone requests, documents information in patient charts as required, and works with the scheduling team to provide timely communication and customer service to patients, families, and clinic staff.

What you'll do

• Schedule appointments in accordance with applicable VHA scheduling procedures
• perform front-desk duties based on clinic needs
• answer scheduling calls
• chart in patient CPRS records as required
• coordinate with the Lead Scheduler and scheduling/reception team to complete patient communications
• participate in quality improvement as requested
• follow health system policies and directives
• provide customer service to patients, families, VA staff, contractors, and clinicians.

What we're looking for

Skills & competencies

medical support assistant

medical receptionist

appointment scheduling

va clinic

patient communications

front desk

monday–friday

8:00 am–4:30 pm

rotational weekend coverage may be required

$23.66–$29.08/hour

clearlake ca

ansible government solutions

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive packages are available for qualified candidates.

Why this role

Requires U.S. citizenship or residency, English communication skills, computer proficiency, familiarity with medical terminology, and at least six months of medical appointment scheduling experience. Certified Medical Assistant or comparable training is preferred but not required; a NACI-level background check is required.

About the employer

Ansible Government Solutions is hiring for this role. Industry: Facilities Support Services. Sector: 56.