Front Desk Supervisor

Job overview

The Front Desk Supervisor role is onsite in Melbourne, FL. Compensation is not specified; the posting describes pay as competitive and based on experience. The supervisor leads the guest services team at Hampton Inn & Suites Melbourne Viera. The role oversees front desk service, develops associates, and supports hotel operations, financial accuracy, safety, and brand standards. Its purpose is to help deliver reliable guest experiences while maintaining efficient front desk operations.

What you'll do

• Oversee check-ins, check-outs, reservations, guest inquiries, and complaints
• coach front desk associates
• interview, train, and mentor staff
• manage front desk budget, billing, and cash handling
• monitor occupancy and revenue strategies
• oversee reporting and night audit
• enforce safety and hotel standards
• participate in the Manager-on-Duty rotation.

What we're looking for

Skills & competencies

full-time

front desk supervisor

melbourne fl

hampton inn viera

hospitality

guest services

team leadership

reservations

guest relations

night audit

manager-on-duty rotation

medical insurance

401(k) match

travel discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• matching 401(k)
• paid time off
• Hilton team member travel discounts
• ongoing training and leadership development
• and growth opportunities within the Hilton portfolio.

Why this role

Requires two or more years of front desk or hospitality experience; supervisory experience is strongly preferred. Flexible shifts, including weekends and holidays, are required. The role participates in a Manager-on-Duty rotation.

About the employer

Hampton Inn Viera is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.