Client Account Manager

Job overview

The Client Account Manager role is onsite in Savannah, GA. Compensation is not specified. Courser accelerates the growth of IT service provider companies and emphasizes customer experience and service. The role supports existing customers by understanding their business and technology needs, mapping those needs to available services, and developing roadmaps and budgets. It contributes to account growth through consultative sales, timely follow-up, and coordination with technical pre-sales.

What you'll do

• Develop existing customer relationships and understand their needs
• identify technology gaps and create business and technical roadmaps with budgets
• cross-sell services and solutions
• map needs to the service catalog
• qualify, quote, and close opportunities
• respond to customer requests
• present solutions onsite or online
• collaborate with pre-sales on proposals
• maintain product knowledge and CRM records
• attend weekly sales training and meetings
• manage proposals, contracts, lease agreements, and service level agreements.

What we're looking for

Skills & competencies

client account manager

savannah ga

courser

existing accounts

account management

customer needs

technology services

consultative sales

cross-selling

crm

customer presentations

pre-sales

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and life insurance
• 401(k) company match
• vacation and sick time
• holidays
• healthy lifestyle reimbursement
• membership subsidy
• volunteer time
• paid parental leave
• certification reimbursement.

Why this role

Works with existing customers rather than cold calling; technical pre-sales support is available. Benefits include medical, dental, vision, and life insurance, 401(k) match, vacation and sick time, holidays, lifestyle reimbursement, membership subsidy, volunteer time, parental leave, and certification reimbursement.

About the employer

Courser is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.