Child Support Officer II – Temporary

Job overview

The Child Support Officer II – Temporary role is hybrid in Houston, TX, after an initial in-office training period, with compensation of $19 per hour. Goodwill Talent Solutions is supporting the Office of the Texas Attorney General’s Child Support Division. The officer researches and manages child support cases, investigates parties and assets, prepares documents, and communicates policies and case information to customers. The role contributes to establishing and enforcing child and medical support orders while maintaining accurate, confidential case records.

What you'll do

• Investigate to locate parties, verify employment, and identify assets
• research and review cases using computer systems including ChAMP
• prepare documents for establishing and enforcing support orders
• negotiate lump-sum payments and out-of-court agreements
• monitor cases and refer delinquent cases for enforcement
• enter data and maintain electronic files
• review cases for possible closure
• explain policies and respond to customer inquiries and complaints
• maintain confidentiality and follow agency procedures.

What we're looking for

Skills & competencies

child support officer ii

temporary

hybrid

houston tx

goodwill talent solutions

$19/hr

monday–friday

8:00 a.m.–5:00 p.m.

case research

investigations

data entry

champ

customer communication

medical benefits after 90 days

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical benefits available after 90 days for eligible full-time employees.

Why this role

Hybrid schedule begins after in-office training; Monday–Friday, 8:00 a.m.–5:00 p.m.; high school diploma or equivalent required.

About the employer

Goodwill Houston is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.