Business Development Representative

Job overview

The Business Development Representative role is onsite five days per week at Freshworks’ Boston, MA office. The stated base salary is $53,200–$66,000 per year, with eligibility for variable compensation. Freshworks builds service software intended to improve customer and employee experiences. The representative creates early-stage sales pipeline by researching and contacting prospects, qualifying inbound and outbound leads, and creating opportunities for the sales organization. The role supports revenue growth and works closely with Account Executives to advance qualified prospects.

What you'll do

• Prioritize accounts using intent-based research
• conduct phone, email, and social outreach
• qualify prospects including C-level executives using BANT and MEDDPICC
• manage and qualify inbound leads
• create qualified sales opportunities
• build relationships with Account Executives
• explain product value
• record activities in CRM
• meet quarterly quota targets.

What we're looking for

Skills & competencies

business development representative

boston ma

freshworks

$53,200–$66,000 base salary

onsite

software sales

prospecting

cold outreach

lead qualification

crm

bant

meddpicc

pipeline development

variable compensation

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, disability, and life insurance
• employee stock purchase plan
• flexible PTO
• flexible spending
• commuter and wellness benefits
• adoption and parental leave.

Why this role

The role combines intent-based account research, multi-channel prospecting, and qualification using BANT and MEDDPICC.

About the employer

Freshworks is hiring for this role. Industry: Software Publishers. Sector: 51.