Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Jacksonville, FL. The stated salary range is $45,000–$65,000 per year. The role supports Stephanie Lempesis’s insurance agency and its efforts to create exceptional client experiences and grow the business. The representative helps maintain customer relationships by responding to inquiries, resolving issues, keeping client information current, supporting retention strategies, and coordinating with agency colleagues. This work helps the agency meet community members’ needs and sustain customer satisfaction.

What you'll do

• Manage customer inquiries and resolve issues
• maintain client records and update information
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

jacksonville fl

stephanie lempesis

customer service

insurance agency

client records

customer retention

full-time

$45k–$65k/year

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus
• performance-based bonus
• flexible schedule
• health insurance
• paid time off
• training and development
• advancement opportunities.

Why this role

The posting lists a hiring bonus, performance-based bonus, flexible schedule, health insurance, paid time off, training and development, and advancement opportunities.

About the employer

Stephanie Lempesis - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.