Customer Relations Representative, State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Boise, ID, with a stated salary of $50,000–$70,000 per year. The position supports Colton Brazier’s State Farm insurance agency and its customer relationships. The representative handles customer inquiries, resolves issues, maintains records, and assists with retention efforts while coordinating with agency colleagues. The role contributes to customer satisfaction and the growth of the agency through responsive service and attention to community needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

boise id

colton brazier state farm agent

$50k–$70k/year

insurance agency

customer service

customer inquiries

issue resolution

customer records

retention strategies

full-time

onsite

paid time off

license reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonus, paid time off, training and development, and advancement opportunities.

Why this role

Customer service experience preferred; the posting lists license reimbursement, performance-based bonuses, paid time off, training and development, and advancement opportunities.

About the employer

Colton Brazier - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.