E-Commerce Warehouse Customer Service Representative

Job overview

The E-Commerce Warehouse Customer Service Representative role is onsite in Grimes, IA. Compensation is not specified. The posting describes a position combining customer support with warehouse order fulfillment for Mueller-Yurgae Associates Inc. The role supports customers with product and service questions while helping ensure orders are accurately picked, packed, and shipped. It contributes to customer service and fulfillment by handling inquiries, escalating issues when needed, and reporting shipping or receiving problems.

What you'll do

• Respond to customers by telephone, email, online chat, or in person
• provide product or service information
• handle questions and complaints and refer issues beyond the representative’s knowledge
• pick and pack orders for shipment
• address shipment complaints
• notify a supervisor of shipping or receiving issues
• scan documents and print shipping labels.

What we're looking for

Skills & competencies

e-commerce warehouse customer service

mueller-yurgae associates

grimes ia

full-time

customer support

order picking

order packing

shipping labels

document scanning

shipment issues

computer skills

customer service experience

Work arrangement

• Weekend coverage required

About the employer

Mueller-Yurgae Associates Inc is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.