Patient Liaison

Job overview

The Patient Liaison role is onsite in Madera, CA, with pay of $23–$33 per hour. Madera Community Hospital is a general acute-care, private, not-for-profit hospital serving residents of the Central Valley. The liaison meets with patients during hospital stays to support a positive experience and address concerns or special needs. Working with the clinical team, the role helps resolve problems and maintain patient satisfaction.

What you'll do

• Meet with patients
• address concerns and special needs
• work with the clinical team to resolve issues
• interact with patients, families, visitors, staff, volunteers, and physicians
• handle complaints professionally
• and maintain documentation of events in accordance with hospital policies.

What we're looking for

Skills & competencies

patient liaison

patient experience

hospital

patient support

complaint resolution

clinical team

day shift

flexible hours

madera ca

madera community hospital

$23–$33/hr

Work arrangement

• Weekend coverage required

Why this role

The posting identifies a day-shift position with flexible hours that may require some weekend work; clinical experience is preferred.

About the employer

Madera Community Hospital is hiring for this role. Industry: General Medical and Surgical Hospitals. Sector: 62.