Service Manager

Job overview

The Service Manager is an onsite role in Export, PA. Compensation is not specified. FS-Compression’s service department supports customers through service operations for compressed-air equipment and related technologies. The manager leads daily service operations, technicians, and workflow to meet customer needs while overseeing productivity, safety, quality, warranty control, documentation, and continuous improvement.

What you'll do

• Schedule and manage service technicians
• coach technicians on troubleshooting, repair strategy, labor planning, and service procedures
• coordinate scheduling, customer communication, work orders, and billing readiness
• review efficiency, labor utilization, warranty activity, backlog, and customer trends
• oversee warranty work, safety compliance, service assets, staffing, and service project planning.

What we're looking for

Skills & competencies

service manager

export pa

fs-compression

service operations

compressed air

technician leadership

customer satisfaction

warranty control

safety compliance

work order management

service department

continuous improvement

Work arrangement

• Weekend coverage required

Why this role

The role spans technician leadership, customer service, warranty oversight, service assets, and coordination with sales, parts, warehouse, accounting, and factory representatives.

About the employer

FS-Compression is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.