Office Manager

Job overview

The Office Manager role is an onsite position in Charlotte, NC. Compensation is not specified. The position supports the administrative operation of a restoration branch and helps keep projects moving on schedule. The Office Manager coordinates office processes, project documentation, accounts receivable, budgets, and communication among customers, insurers, vendors, and internal teams. By maintaining accurate records and supporting administrative staff, the role contributes to branch productivity, customer satisfaction, and operational coordination.

What you'll do

• Manage day-to-day office operations and administrative processes
• manage accounts receivable, job files, vendor lists, and past-due account follow-up
• maintain project contracts, estimates, invoices, and insurance documentation
• assist with budget reconciliation, cost reports, and expense tracking
• train and retain administrative support staff
• coordinate scheduling with operations staff
• communicate with customers, insurance companies, and third-party administrators
• maintain procedures and timely job-management-system entries.

What we're looking for

Skills & competencies

office manager

restoration operations

administrative leadership

project files

accounts receivable

budget tracking

customer coordination

charlotte nc

28217

full-time

onsite office

microsoft office

emergency restoration experts llc

Work arrangement

• Weekend coverage required

Why this role

Onsite office environment; high school diploma or GED and one to two years of related experience or training, or equivalent combination; restoration or construction experience preferred; Microsoft Office proficiency required.

About the employer

EMERGENCY RESTORATION EXPERTS LLC is hiring for this role. Industry: Other Services to Buildings and Dwellings. Sector: 56.