Client Advocate

Job overview

The Client Advocate role is onsite in Riverview, Florida, with home or facility visits as needed. Compensation is not specified. The position is with Senior Helpers - Hillsborough, a non-skilled private duty home care agency. The advocate serves as a point of contact for prospective and current clients, families, facilities, caregivers, and the agency team. By conducting assessments, coordinating follow-up, communicating service updates, and addressing concerns, the role supports client relationships and the coordination of appropriate non-skilled care.

What you'll do

• Respond to client leads and inquiries
• gather information about needs, preferences, schedules, and desired services
• conduct initial client assessments and document findings
• complete home or facility environmental and safety checks as needed
• communicate with clients, families, referral sources, facilities, caregivers, and agency staff
• coordinate follow-up and escalate concerns
• monitor outstanding tasks and support referral relationships.

What we're looking for

Skills & competencies

client advocate

riverview fl

senior helpers - hillsborough

home care

client intake

client assessments

family communication

safety checks

care coordination

referral relationships

documentation

local visits

Work arrangement

• Weekend coverage required

Why this role

The posting prefers experience in home care, senior care, healthcare, client relations, case coordination, or social services. Reliable transportation and ability to travel locally as needed are listed qualifications.

About the employer

Senior Helpers - Hillsborough is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.