Program Manager I, Billing and Credit PMO

Job overview

The Program Manager I role is onsite in Englewood, CO, with a stated base pay range of $63,150–$90,000 per year. The role supports EchoStar’s Billing and Credit team, which works to provide a seamless billing experience across its brands. This position connects Billing, Credit Wireless, and technical IT teams to resolve complex billing issues and streamline workflows. It maps processes, translates business needs into technical documentation, and advances automation and system changes that support accurate wireless offer releases and reduce operational bottlenecks.

What you'll do

• Serve as liaison for Billing and Credit Wireless teams
• coordinate project initiation, validation, and completion
• create and update process flow documentation
• identify and resolve systematic billing issues
• coordinate wireless offer releases
• develop automated reporting and process improvements
• analyze operational metrics and execute targeted system changes.

What we're looking for

Skills & competencies

program manager i

billing and credit

pmo

wireless billing

process improvement

project lifecycle

automated reporting

englewood co

echostar

$63,150–$90,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Health perks, flexible spending accounts, HSA, 401(k) with company match, employee stock purchase plan, career opportunities, and flexible time away plan.

Why this role

Uses spreadsheet tools and AI-assisted analysis to improve workflow documentation and reduce manual effort.

About the employer

EchoStar is hiring for this role. Industry: Wired Telecommunications Carriers. Sector: 51.