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Senior Desktop Support Technician

PRIDE Industries · Roseville, CA · Information Technology

Compensation

$25 – $30 /hr

Employment type

Full-time

Work setting

On-site

Location

Roseville, CA

Schedule

Day shift

Posted

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Job overview

The Senior Desktop Support Technician is a hybrid role based in Roseville, CA, with compensation not specified. This position supports PRIDE Industries' mission by providing IT support. The role exists to provide third-tier response in resolving complex computer systems and software issues. It contributes to the team by forecasting equipment needs, planning for new technology, and troubleshooting system problems.

What you'll do

  • Supports and advises other IT technicians and customers.
  • Provides telephone and remote access for troubleshooting.
  • Develops and executes new troubleshooting steps.
  • Forecasts new equipment requirements.
  • Maintains records of all tickets.
  • Troubleshoots and repairs personal computers and peripheral equipment.
  • Plans and coordinates system implementations.
  • Performs periodic inventory audit.
  • Participates in documenting departmental policies.
  • Maintains understanding of technology needs.

What we're looking for

Skills & competencies
full-time
day shift
roseville ca
pride industries
it
desktop support
technical
troubleshooting
hybrid
onsite
Work arrangement
  • Weekend coverage required

Why this role

Requires three or more years of desktop and systems support experience.

About the employer

PRIDE Industries is hiring for this role. Industry: All Other Personal Services. Sector: 81.

Additional details

Industry sector
81
Industry
All Other Personal Services
Occupation code
15-1231.00
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