Activity Agent — Resort Guest Services

Job overview

The Activity Agent role is onsite in Kapaa, HI. Compensation is $20 per hour plus commissions and bonuses. Travel + Leisure Co. is a vacation ownership and travel membership company whose associates help create vacation experiences for travelers worldwide. The agent helps resort guests have an easier, more enjoyable stay by welcoming them, responding to requests, and sharing information about resort amenities and local attractions. The role supports a smooth guest experience through direct service and referrals to the appropriate department.

What you'll do

• Greet and serve resort guests during their stay
• maintain a professional appearance and cordial attitude
• provide guest services personally or refer requests to the appropriate department manager
• may answer questions about resort amenities, services, policies, area attractions, dining, entertainment, and directions.

What we're looking for

Skills & competencies

activity agent

kapaa hi

travel + leisure co.

full-time

onsite

resort guest services

guest experience

customer service

resort amenities

local attractions

$20/hr plus commissions and bonuses

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, flexible spending accounts, life and accident coverage, disability, volunteer paid time, 401(k) with employer match subject to eligibility, legal and identity theft plan, voluntary income protection, wellness program, employee assistance program, and position-dependent paid time off, parental leave, and holidays.

Why this role

Requires a high school diploma or equivalent and at least one year of customer service experience; must be able to lift up to 50 pounds.

About the employer

Travel + Leisure Co. is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.