Technical Support Specialist - Engineer

Job overview

The Technical Support Specialist/Engineer is an onsite role based in North Mankato, MN. The annual salary range is $65,700 to $82,100, supporting ZF Off-Highway Solutions Minnesota Inc. This role provides first-line technical support for hydraulic and braking system products. The specialist serves as a primary technical resource for customers, distributors, and OEMs, managing technical inquiries and supporting product selection and troubleshooting.

What you'll do

• Respond to technical inquiries from customers, distributors, OEMs, and sales teams.
• Assist with product selection, compatibility questions, and legacy product replacement recommendations.
• Provide first-pass troubleshooting and technical guidance for hydraulic and braking system products.
• Gather and document application requirements for customer projects.
• Perform basic technical evaluations using established tools and processes.
• Manage support cases and ensure timely customer follow-up.
• Maintain accurate records of customer interactions and recommendations.

What we're looking for

Skills & competencies

full-time

day shift

north mankato mn

technical support

engineering

hydraulics

braking systems

off-highway

$65k-$82k/yr

Work arrangement

• Weekend coverage required

Benefits & perks

• Annual incentive plan, competitive benefits package, 401(k), tuition reimbursement.

Why this role

Technical support focus on hydraulic and braking systems for off-highway applications.

About the employer

ZF is hiring for this role. Industry: Engineering Services. Sector: 54.