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Help Desk Specialist

JCS Solutions LLC · Washington, DC · Technology Team

Compensation

$55k – $74k /yr

Employment type

Full-time

Work setting

On-site

Location

Washington, DC

Schedule

Day shift

Posted

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Job overview

The Help Desk Specialist role is an onsite position located in Washington, DC. Compensation is $55,000 - $74,000 per year, and this role supports the technology team at JCS Solutions LLC. This role exists to provide technical support to users. The specialist troubleshoots hardware and software issues, manages email and directory systems, and serves as the initial point of contact for technical problems.

What you'll do

  • Provide phone and in-person support, troubleshoot PC and printer issues, support Windows applications, and manage email/directory systems.

What we're looking for

Skills & competencies
full-time
day shift
washington dc
help desk
jcs solutions
it support
technology
help desk specialist
$55k-$74k/yr
certification required
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401k match, health/dental/vision, professional development.

Why this role

Active Secret clearance required, employer-match 401k, and professional development reimbursement.

About the employer

JCS Solutions LLC is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.

Additional details

Industry sector
54
Industry
Custom Computer Programming Services
Occupation code
15-1232.00
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