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Help Desk Support Technician (Level II)

K2 Staffing · Dallas, TX

Employment type

Full-time

Work setting

On-site

Location

Dallas, TX

Schedule

Day shift

Posted

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Job overview

The Help Desk Support Technician (Level II) is an onsite role based in Dallas, TX. Compensation is not specified for this position, which supports the IT infrastructure and technical operations of a growing Managed IT Services provider. This role exists to provide advanced technical support, troubleshoot complex hardware and software issues, and manage network infrastructure. The technician contributes to team goals by resolving escalated support tickets, monitoring RMM systems, and ensuring the stability of client business environments.

What we're looking for

Skills & competencies
full-time
day shift
dallas tx
it support
help desk
technical support
windows server
networking
sonicwall
meraki
onsite
k2 staffing
Work arrangement
  • Weekend coverage required

About the employer

K2 Staffing is hiring for this role. Industry: Temporary Help Services. Sector: 56.

Additional details

Industry sector
56
Industry
Temporary Help Services
Occupation code
15-1232.00
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