Reimbursement Specialist

Job overview

Reimbursement Specialist is a fully remote, full-time role with a Monday–Friday schedule of 40 hours per week. Compensation is not specified. PromptCare provides in-home respiratory and infusion services. The specialist supports the patient revenue cycle by managing payer collections, resolving reimbursement issues, and coordinating billing information with intake and billing colleagues so claims and patient accounts are handled accurately and promptly.

What you'll do

• Collect third-party payer accounts
• follow up on reimbursement matters, denials, and escalations
• maintain insurance policy documentation for the Intake Team
• identify payment trends and adjustments
• field patient calls about benefits, claims, and balances
• resolve billing issues
• process CPR+/Caretend transactions
• assist with billing backlogs and month-end processes
• maintain confidentiality.

What we're looking for

Skills & competencies

reimbursement specialist

medical billing

collections

revenue cycle

insurance claims

home infusion

remote

monday–friday

full-time

promptcare

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• 401(k) with company match
• PTO and paid holidays
• life and disability insurance
• employee assistance program
• FSA and HSA
• commuter programs
• referral bonuses
• discounts.

Why this role

Infusion reimbursement experience is sought. Medicare and Medicaid insurance knowledge is required; experience with electronic claims, medical collections, DME, home infusion, or enteral billing is preferred.

About the employer

PromptCare Companies Inc is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.