Customer Support Specialist - Bilingual

Job overview

The Bilingual Customer Support Specialist is an onsite role based in Dallas, TX, with a pay rate of $26 to $30 per hour. This position supports the customer service operations at Uline, a leading distributor of shipping and packaging materials. The role exists to provide legendary service by processing customer orders, making product recommendations, and handling account inquiries. The specialist acts as a product and solutions expert, building business relationships with customers via phone, email, and chat.

What you'll do

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

What we're looking for

Skills & competencies

full-time

day shift

dallas tx

uline

bilingual

spanish

customer support

onsite

bonus programs

401k match

tuition assistance

$26-$30/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Complete health insurance, 401(k) with 6% match, paid holidays, generous PTO, tuition assistance.

Why this role

Includes 401(k) with 6% match starting day one, tuition assistance, and access to a first-class fitness center.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.