Automotive Administrative Assistant

Job overview

The Automotive Administrative Assistant role is onsite in New York, NY, in the Bay Ridge area of Brooklyn. Pay is $19–$25 per hour. Bay Ridge Honda’s Fixed Operations Director oversees service and parts operations supported by this position. The assistant tracks warranty claims, repair paperwork, customer concerns, and department records so open items are followed through and processed accurately. The role coordinates with service, parts, accounting, manufacturer representatives, customers, and management to keep daily administrative work moving.

What you'll do

• Prepare, submit, track, and follow up on manufacturer warranty claims
• review repair orders and supporting paperwork
• research rejected, unpaid, or aging claims
• reconcile warranty payments and maintain claim records
• document customer concerns and coordinate follow-up
• track customer issues through resolution
• support reports, spreadsheets, correspondence, scheduling, invoices, and department paperwork
• maintain organized records and help improve processes.

What we're looking for

Skills & competencies

automotive administrative assistant

new york ny

bay ridge honda

brooklyn

warranty claims

service department

parts operations

customer follow-up

repair orders

administrative support

$19–$25/hour

spreadsheets

records management

full-time

Work arrangement

• Weekend coverage required

Why this role

Supports the Fixed Operations Director across service and parts operations; automotive dealership, service department, warranty, or claims experience is preferred.

About the employer

Bay Ridge Honda is hiring for this role. Industry: New Car Dealers. Sector: 44.