Patient Care Team — Triage
Employment type
Full-time
Work setting
On-site
Location
Asheville, NC
Schedule
Night shift
Posted
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Job overview
The Patient Care Team — Triage role is onsite at the downtown office in Asheville, NC; compensation is not specified. The Family Health Centers is a physician-owned family medicine practice serving patients in Western North Carolina. The role provides telephone support and care coordination, connecting patients’ questions with physician guidance and managing communication through the patient phone queue.
What you'll do
- Respond to patients’ medical questions by phone
- present information to physicians and relay their instructions to patients
- coordinate care, manage the patient phone queue, and communicate effectively.
What we're looking for
- Skills & competencies
- patient care teamtriagetelephone supportcare coordinationasheville ncthe family health centers8-hour day shiftsno sunday workno night shiftsmedical assistantregistered medical assistantlicensed practical nurse
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, and vision coverage
- flex savings
- 401(k)
- paid holidays
- paid time off
- and an Employee Assistance Program.
Why this role
Requires certification as a Medical Assistant, Registered Medical Assistant, or Licensed Practical Nurse, plus at least one year of acute-care and/or telephone-nursing experience. The posting specifies 8-hour day shifts, no Sunday work, and no night shifts.
About the employer
The Family Health Centers is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Offices of Physicians (except Mental Health Specialists)
- Occupation code
- 29-1141.00
You'll be redirected to the employer's application page.
Listing ID: 7d09c8ff-9e06-4cdb-9003-170e200fc021