Patient Accounts Representative

Job overview

The Patient Accounts Representative works onsite in Jacksonville, FL; compensation is not specified. The role supports H2 Health’s patient-centered care by managing billing and reimbursement functions between patients, providers, and payers.

What you'll do

• Review and process claims for accuracy and completeness
• make collections calls and process payments in the EMR
• monitor accounts receivable, follow up on unpaid claims, and resolve denials
• communicate with patients about accounts, balances, and insurance benefits
• coordinate with clinical and administrative teams on documentation and billing compliance
• maintain confidential patient account records.

What we're looking for

Skills & competencies

patient accounts representative

h2 health

jacksonville fl

onsite

full-time

medical billing

claims processing

accounts receivable

collections

insurance benefits

emr/ehr

patient accounts

healthcare administration

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• 401(k) with match
• paid time off and holidays
• company-paid life insurance
• flexible scheduling options
• parental leave
• employee rewards, discounts, and recognition programs.

Why this role

Requires a high school diploma or equivalent and at least one year of medical billing, collections, or patient accounts experience. The posting lists flexible scheduling options, a clinician-led team culture, and growth opportunities in healthcare administration and operations.

About the employer

H2 Health is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.