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Call Center Agent

South Palm Orthopedics, P.A. · Delray Beach, FL · Administrative

Employment type

Full-time

Work setting

On-site

Location

Delray Beach, FL

Schedule

Day shift

Posted

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Job overview

The Call Center Agent is an onsite role based in Delray Beach, FL. Compensation is not specified for this position, which supports the administrative team at South Palm Orthopedics, P.A. by managing patient communications and office workflows. This role exists to ensure efficient practice operations by handling patient scheduling, insurance verification, and front-office administrative tasks. The agent contributes to the team by maintaining accurate patient records and ensuring a welcoming environment for all visitors.

What you'll do

  • Greet patients, answer phones, schedule appointments, scan insurance eligibility, document patient information, scan documents into electronic health records, follow HIPAA regulations, and perform routine cleaning of waiting areas.

What we're looking for

Skills & competencies
full-time
day shift
delray beach fl
south palm orthopedics
patient services
administrative
healthcare
onsite
customer service
scheduling
Work arrangement
  • Weekend coverage required

About the employer

South Palm Orthopedics, P.A. is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.

Additional details

Industry sector
62
Industry
Offices of All Other Miscellaneous Health Practitioners
Occupation code
43-4051.00
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