Clinic Assistant / Telephone Operator

Job overview

The Clinic Assistant / Telephone Operator role is an onsite, part-time day position in Ocala, FL; compensation is not specified. SIMEDHealth’s operator serves as an initial point of contact for patients and supports its clinics. The role helps patients navigate the practice by answering and directing calls, responding to general service questions, scheduling appointments, and handling related office tasks. It also supports accurate patient records, appointment and insurance checks, voicemail follow-up, and patient safety and privacy practices.

What you'll do

• Answer and direct calls using a multi-line phone system
• respond to general patient service questions
• verify and update patient information and document healthcare information electronically
• schedule appointments and verify insurance
• review provider schedules
• retrieve and return voicemail calls as needed
• direct new-patient calls
• provide basic information about providers and services
• follow safety policies, including HIPAA.

What we're looking for

Skills & competencies

clinic assistant

telephone operator

patient calls

appointment scheduling

patient records

insurance verification

healthcare

simedhealth

ocala fl

part-time

day

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, life, dental and vision insurance
• 401(k)
• profit sharing
• paid time off
• paid holidays
• wellness discounts.

Why this role

Benefits listed include health, life, dental and vision insurance, 401(k), profit sharing, paid time off, paid holidays, and wellness discounts.

About the employer

SIMEDHealth is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.